Refund Policy

Last Updated: July 2026

DataSentryX subscriptions purchased through our website are billed through Stripe. Please read this policy carefully before completing your purchase.

Purchases made through the Apple App Store or Google Play are billed by Apple or Google, not by DataSentryX. Refund requests for those purchases must be made directly with Apple (reportaproblem.apple.com) or Google Play Support.

1. Monthly Subscriptions

Monthly subscription fees are generally non-refundable after payment has been processed.

2. Annual Subscriptions

If you experience a technical issue that prevents the service from functioning as described and our support team cannot resolve the issue, you may contact us within 14 days of purchase to request a refund.

3. Lifetime Access

Lifetime Access is a one-time purchase, not a subscription. Lifetime Access purchases are final and non-refundable, except where a refund is required by applicable law. See our Terms of Service for complete Lifetime Access terms.

4. Cancellation

You may cancel your subscription at any time. Cancellations are made directly through the platform where you subscribed — not by contacting support:

• Website (datasentryx.com): sign in and cancel from your Account page.
• Apple App Store: on your iPhone, go to Settings → your name → Subscriptions.
• Google Play: open the Play Store → tap your profile → Payments & subscriptions → Subscriptions.

Your subscription will remain active until the end of the current billing period. No future charges will occur after cancellation.

5. Contact

Refunds and cancellations are handled through the platform where you purchased (Apple, Google Play, or your Account page on our website). Please do not contact support to request a refund or cancellation — support cannot process them, except for the unresolved technical issues described in Section 2.

For technical issues, contact us at:

We will make reasonable efforts to respond to all support inquiries within 5 business days.

Updated July 2026